12ui Terms of Service

The Service is designed for business and professional use, and you may also use it for personal projects. If mandatory consumer or small-business laws apply and cannot be excluded, nothing in these Terms limits those non-excludable rights.

12ui provides AI design tooling that turns images and prompts into structured design artifacts. Depending on how you use it, the Service may:

• search the 12ui Design Corpus, a private library of curated design references, and return ranked reference images (Design Search);
• generate candidate design images from a concept and an optional reference image (Design Draft);
• generate additional screens or pages that continue a chosen design (Design Branch);
• convert a PNG, JPEG, or WebP image into a structured, versioned LayerDoc and derived exports, including responsive HTML, image and document formats, and web and native app project scaffolds (Design Convert);
• apply natural-language edits to LayerDocs and single-region generative edits to images;
• expose these capabilities through the 12ui API, the CLI, the MCP server, and agent skills.

In these Terms:

• Customer Content means images, prompts, LayerDocs, configuration, and other material that you upload to or submit through the Service;
• Generated Outputs means LayerDocs, generated images, exports, code, and other output the Service produces for you.

12ui provides design tooling only. We do not provide legal advice, design clearance, or any assurance that a particular design is suitable for a particular use.

You may sign in to the Service using our shared login service. You are responsible for all activity under your account and for ensuring that anyone you authorise to use it complies with these Terms. You must keep credentials secure and promptly notify us of suspected unauthorised access. We may rely on actions taken through your account as authorised by you.

API keys are issued through device sign-in and are scoped to specific capabilities. You are responsible for the security of your API keys: treat them as secrets, do not embed them in client-side code or public repositories, and rotate them if you suspect exposure. You can revoke keys at any time through your account or the CLI. We may rely on requests authenticated with your keys as authorised by you, and we may revoke keys we reasonably believe are compromised or misused.

Anonymous and signed-in use includes per-day free quotas that may differ by capability. Anonymous requests beyond quota are declined with HTTP 429. A signed-in account may add prepaid wallet credit and continue beyond its free allowance at the prices shown on the Pricing page. The same prices and wallet apply to the web app, API, CLI, and agent skills. We do not charge a wallet unless you first add credit or enable auto recharge.

Wallet credit is denominated in US dollars. The minimum top-up and auto-recharge amount is $5. We reserve the published amount before paid work begins, capture it when the defined output is successfully completed, and release the reservation after terminal failure. An idempotent replay is not charged twice. Deterministic exports and other included operations identified on the Pricing page do not create a separate charge. Taxes, if applicable, may be added or handled as required by law.

Auto recharge is optional. If enabled, you authorise Stripe and 12ui to charge the saved payment method by your chosen recharge amount when your available balance reaches the configured threshold. You may disable auto recharge at any time before the next charge. If a recharge fails or requires additional authentication, no wallet funds are created from that attempt.

Except where law requires otherwise, prepaid credit is non-transferable and is not redeemable for cash. We will return credit attributable to a duplicated or erroneous charge and process legally required refunds. Refunds, reversals, or disputes may reduce the wallet balance; if that would make the balance negative, we may pause paid work until the balance is restored. Stripe's Checkout and customer portal provide payment receipts and payment-method management.

We may throttle, change, or remove free quotas and limits at any time, and may restrict usage patterns that degrade the Service for others. There is no service level agreement for free use. We may change future prices by updating the Pricing page, but an already accepted reservation retains its quoted price. We may introduce paid plans later; any plan must be separately accepted and does not change these prepaid terms unless stated.

Parts of the Service can be used without an account on a public preview tier with lower quotas. Anonymous quota tracking uses a browser-generated visitor token together with bot verification. These Terms apply to anonymous use. Signing in raises quotas and associates your work with your account.

As between the parties, you retain all rights in Customer Content. You grant 12ui a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, process, analyse, transform, and display Customer Content as necessary to provide, secure, support, maintain, and improve the Service; to comply with law; and to enforce these Terms.

Evaluation corpus. To test and improve conversion quality, we may retain uploaded images and Generated Outputs in an internal evaluation corpus beyond the automated cleanup described in section 9. Evaluation corpus copies are used for offline quality testing, are not published, and are not added to the Design Corpus. We will delete your copies from the evaluation corpus on verified request, as described in the Privacy Policy.

De-identified and aggregated data. We may create, use, retain, and disclose data derived from Customer Content that has been de-identified or aggregated so that it does not identify you or any individual, including service performance metrics, quality benchmarks, and abuse detection signals. We will not attempt to re-identify de-identified data except to test de-identification safeguards, investigate misuse, or comply with law.

You represent and warrant that you have all rights, permissions, and lawful bases required for us to process Customer Content under these Terms. Uploaded screenshots may incidentally contain personal information visible in the image; you are responsible for that content and should not upload images containing information you are not permitted to share.

As between the parties, 12ui assigns to you all of its right, title, and interest in Generated Outputs, subject to the terms of the third-party model providers described in section 11 and to any third-party components identified in an export (such as open-source licences in project scaffolds).

Generated Outputs are produced by AI systems. They may be incomplete, inaccurate, or unsuitable for your circumstances, and similar or identical outputs may be generated for other customers from similar inputs; the assignment above does not restrict outputs independently generated for others. You must review Generated Outputs before relying on them, publishing them, or shipping them. We do not guarantee that Generated Outputs are non-infringing, fit for a particular purpose, or that they will produce any particular business outcome.

Design Search returns reference images from the 12ui Design Corpus for on-screen research and design inspiration only. You must not redistribute, resell, republish, or bundle corpus reference images; use them to build datasets or train models; or scrape or bulk-download the corpus.

Reference images may depict third-party designs, brands, and content. You are responsible for ensuring that your final designs do not infringe third-party rights, including copyright, trade marks, and design rights.

Conversion artifacts - uploaded images and Generated Outputs - are removed by automated cleanup once they are no longer needed to deliver and support your result. Export anything you need to keep as soon as it is ready. The records that outlive artifacts are limited to usage and cost ledgers, operational logs, and the evaluation corpus retention described in section 6, as set out in the Privacy Policy.

You must not, and must not allow anyone else to:

• use the Service unlawfully, deceptively, or in a way that infringes rights;
• upload content that is unlawful, infringing, defamatory, obscene, deceptive, or invasive of privacy;
• deliberately submit sensitive or regulated data, including health information, payment card numbers, bank credentials, government identifiers, biometric identifiers or templates, or children's personal information;
• upload malicious code or attempt to gain unauthorised access to systems or data;
• probe, scan, stress test, or attempt to circumvent security controls, rate limits, quotas, bot verification, or other technical controls;
• scrape, crawl, or bulk-download the Design Corpus or use it to build datasets;
• resell, sublicense, or provide the Service to third parties as a competing service, or use the Service to build a competing product using our confidential information, Service design, prompts, or workflows;
• share API keys with third parties or use another customer's keys without authorisation;
• remove proprietary notices from the Service or its outputs.

The Service runs on Cloudflare infrastructure and uses third-party AI providers to deliver conversion, generation, and search: OpenAI for image and document analysis and image generation and editing; fal.ai for image segmentation, background removal, and object extraction; and Google for the text embeddings that power Design Corpus search. These providers process Customer Content on our behalf to provide the Service and are not authorised to use Customer Content to train their generally available AI models. A current list of sub-processors and their roles is maintained at /subprocessors.

We are not responsible for third-party services, their availability, or their changes. If a provider changes or withdraws a capability, the related features of the Service may change.

We may suspend, limit, or disable access to the Service, the API, API keys, or accounts if we reasonably believe there is a security risk; your account or keys are being misused; Customer Content or your use may violate law or these Terms; suspension is needed to protect 12ui, the Service, other customers, third-party providers, or the public; or a third-party provider requires it.

Where reasonably practicable, we will give notice and an opportunity to cure before suspension. We are not liable for losses caused by suspension under this section.

We use reasonable administrative, technical, and organisational safeguards designed to protect Customer Content against unauthorised access, loss, misuse, alteration, and disclosure, including transport encryption, signed expiring artifact URLs, and restrictive browser security policies. However, no system, transmission, or storage method is completely secure, and we do not guarantee that unauthorised access, incidents, or data loss will never occur.

You are responsible for securing your devices, credentials, API keys, local CLI configuration, and anything you export from the Service.

We and our licensors own all rights in the Service, software, technology, documentation, interfaces, designs, workflows, prompts, models, the Design Corpus, trade marks, and other 12ui materials. You may use the Service only as permitted by these Terms. No rights are granted except as expressly stated, including the assignment of Generated Outputs in section 7.

If you provide ideas, suggestions, requests, comments, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or compensation.

Our Privacy Policy explains how we handle personal information. If we process personal information in Customer Content on your behalf as a processor, service provider, or similar role, our Data Processing Addendum applies unless the parties sign a separate data processing agreement.

You acknowledge that 12ui also processes limited information as an independent controller, including account, security, and website information.

To the maximum extent permitted by law, the Service and all Generated Outputs are provided as-is and as-available. We disclaim all warranties, conditions, guarantees, and representations, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, uninterrupted use, and error-free operation.

We do not warrant that the Service will meet your requirements, produce particular results, be compatible with every third-party tool or framework, or be free from errors, vulnerabilities, or interruptions.

Nothing in these Terms excludes, restricts, or modifies any right, guarantee, warranty, or remedy that cannot be excluded, restricted, or modified by law, including under the Australian Consumer Law.

To the maximum extent permitted by law, 12ui will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; lost revenue; loss of goodwill; loss of anticipated savings; loss, corruption, or restoration of data; business interruption; or costs of substitute services, whether based on contract, tort, statute, negligence, strict liability, or any other theory, even if we have been advised of the possibility of such losses.

To the maximum extent permitted by law, 12ui's total aggregate liability arising out of or relating to these Terms, the Service, Customer Content, or Generated Outputs will not exceed the greater of the amounts paid by you to 12ui for the Service in the 12 months before the event giving rise to liability and AUD $100.

The limitations in this section apply to the maximum extent permitted by law and regardless of the form of action. They do not limit liability that cannot legally be limited.

You must indemnify and hold harmless 12ui, its affiliates, officers, employees, contractors, and agents from and against claims, losses, damages, liabilities, penalties, costs, and expenses, including reasonable legal fees, arising out of or relating to:

• Customer Content, including any claim that it infringes third-party rights or was submitted without required permissions;
• your use of the Service or of Generated Outputs, including designs, code, or other material you publish, distribute, or ship;
• your breach of these Terms, including submission of prohibited sensitive or regulated data;
• your violation of third-party rights or applicable law.

We may control the defence of any matter subject to indemnity. You must cooperate reasonably and must not settle a claim in a way that admits fault by 12ui or imposes obligations on 12ui without our written consent.

These Terms start when you first accept them or use the Service and continue while you use the Service. You may stop using the Service and disable auto recharge at any time. Stopping use does not reverse completed usage charges or eliminate amounts owed after a refund, dispute, or erroneous funding reversal.

We may terminate or suspend your access if you materially breach these Terms and do not cure the breach within 30 days after notice, or immediately if your use creates legal, security, operational, or reputational risk, or if required by law or a third-party provider. We may also discontinue the free Service or any feature with reasonable notice.

On termination, your right to use the Service ends and API keys are revoked. Artifacts are deleted in accordance with section 9 and our retention practices. Sections intended to survive termination will survive, including sections on Customer Content licences already exercised, intellectual property, disclaimers, limitations of liability, indemnities, dispute resolution, and general terms.

These Terms are governed by the laws of Queensland, Australia, and the laws of the Commonwealth of Australia that apply in Queensland, without regard to conflict-of-law rules.

The parties submit to the exclusive jurisdiction of the courts located in Queensland, Australia, and the Federal Court of Australia, except that either party may seek urgent injunctive or equitable relief in any court of competent jurisdiction.

Before starting formal proceedings, the parties must attempt in good faith to resolve the dispute by written notice and discussion for at least 30 days, unless urgent relief is needed.

To the maximum extent permitted by law, claims must be brought individually and not as a plaintiff or class member in any class, collective, representative, consolidated, or private attorney general proceeding.

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as by email, account notice, or posting on our website. Changes take effect on the stated effective date. If you continue using the Service after changes take effect, you accept the updated Terms. If you do not agree, you must stop using the Service.

You may not assign these Terms without our written consent, except to a successor in connection with a merger, acquisition, corporate reorganisation, or sale of substantially all assets, provided the assignee is not our competitor and agrees to be bound by these Terms. We may assign these Terms to an affiliate or successor.

Neither party is liable for delay or failure caused by events beyond its reasonable control, including outages, war, natural disasters, government actions, internet failures, third-party service failures, or cyberattacks.

Notices to us must be sent to the contact details below. Email notice is permitted unless law requires another method.

If any part of these Terms is invalid or unenforceable, the remaining parts remain in effect. Failure to enforce a provision is not a waiver. These Terms, together with the Privacy Policy, the Data Processing Addendum where it applies, and other referenced policies, are the entire agreement between the parties regarding the Service.

Peter Industries Pty Ltd ABN 13 588 984 088, trading as 12ui Address: 12 Dulku Close, Port Douglas, QLD 4877, Australia Email: support@12ui.com Privacy email: privacy@12ui.com